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Order Processing Steps Shipping Time & Cost View Order Status Returns Contact Us Have comments about our site or service? Maybe you'd just like to say hello? Which ever the case may be, we're always glad to hear from you, and will do our best to get back to you in 1 business day or less. Customer Service Business Hours: Monday - Friday 9 am - 7 pm EST Harvard Booksellers 2008 Holiday Schedule: Good Friday, Memorial Days, Independence Day, Labor Day, Thanksgiving Day, Thanksgiving Friday, Christmas Eve Day, Christmas Day, New Year's Eve Day, and New Year's Day. Browse through our Common Questions below for a quick answer. If that does not meet your needs then let us know by send us an email to harvardbooksellers@gmail.com. Return to Shopping Cart Common Questions Q. Are these items New or Used? A: Harvard Booksellers and our Preferred Vendors/Suppliers only stock and sell BRAND NEW Products.
Q: Why is the price different when I add my product to the shopping cart? A: The reason why you see a different price is because another customer just bought the last item at the discounted price. Now, a new competitive price is on sale for that product which is showing in your shopping cart. If you feel that this price is not what you are looking for, please check back with us at a later time. We drastically lower our prices on all products once we replenish our inventory. Q: How come I don't get Free Shipping with my order when I'm checking out? A: Qualified items will say "eligible for FREE Super Saver Shipping" on the detail page (click on the image or title of the product from browse search). These items require for your purchase to be over $25 to qualify for FREE Super Saver Shipping. Q: How come there are some products which has "eligible for FREE Super Saver Shipping" on the browse page, however, when I click on the detail page I can not see "eligible for FREE Shipping" any longer? A: The reason why you no longer see "eligible for FREE Shipping" is because the special discount and promotion just ran out or the last few items with the special promotion was recently bought by another customer. It takes just a few minutes before the browse page syncs up to our detail page. As so, our detail page and shopping cart is in Real-Time regarding prices and special promotions.
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