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                                                               Our Vision
 
HarvardBooksellers.com will lead our market through providing exemplary customer service, creating opportunities for our partners, and fostering the growth of the communities we serve.

                    Harvardbooksellers.com supports independent businesses and communities

We are devoted to supporting independent and community businesses.  This means we are committed to not only growing our company and its profits, but that we are also equally committed to supporting our colleagues and business partners, and fostering education and literacy.

                                              Harvardbooksellers.com puts people first

Simply put, at Harvard Booksellers, we put people first. We are committed to providing superior customer service to customers and our Preferred Vendors/Suppliers, to providing a positive and joyful work environment for our colleagues, and to working towards community literacy and education.

Security: HarvardBooksellers.com understands when making a purchase online, security and trust is utmost important.  In order for us to meet your needs, we have enlisted a Secure Payment Platform (100% Fraud Guarantee) to securely process all of our transactions.  Once you are ready to make a purchase, we will forward you to our Secure Payment site to finish up the transaction. Harvard Booksellers further secure our site with the use of VeriSign and HackerSafe to enhance your online experience at HarvardBooksellers.com.

Customer service: At Harvard Booksellers, we strive to provide the highest level of service to our customers. Our customer service team is everyone in our company - that's right, everyone, including our senior management. We don't view customer service as simply a necessary operating cost. We view customer service as part of the heart and soul of our company, and think of it as truly our privilege to serve our customers.

Value: There is no mark up at Harvard Booksellers. We use a supply and demand model to price all of our products.  If we have a large quantity of a particular item, we list it at a very deep discount.  Once that quantity sells out, the next price point sets in, so on and so on.  So we suggest buying when the price is low before it goes up in price.  If by chance the price is higher than what you are looking for, check back with us, we may lower our price for that item once we replenish our inventory. 

Selection: With more than 5,000,000 of only  BRAND NEW books, DVD, Music, Toys, Games, Tools, Kitchen, Home and Gardens, and many other items to choose from, we have something for every budget exclusively discounted and available only at Harvard Booksellers. Tens of thousands of other items are added every single day, so in the extremely rare event we can't find the book you're looking for, make sure and check back with us soon!

Supporting independent businesses: We work with 40 Preferred Vendors/Suppliers throughout the United States, providing you with some of their books, textbooks, DVD, games, electronics, software, tools, software and etc. More than likely, at least one of these stores is in your very own community. We qualify these Preferred Vendors/Suppliers to ship your purchase directly to your location. Some of our esteemed Vendor/Supplier have been in the business trade for over 50 years. In fact, if you were to add up the combined experience of our Preferred Vendors/Suppliers, you would find that it stretches back at least 20,000 years or well before the last ice age! Your purchase on Harvard Booksellers directly supports these small businesses, enabling them to continue their passion for service and excellence, and to continue to offer you substantial savings and choices on all of our products.

Providing a positive workplace: With a staff of ten, we are an independent company like our Preferred Vendors/Suppliers. Our shareholders are our employees. We work in a flexible, open, and fun environment. Although we are small, we are proud that we are able to offer our colleagues excellent compensation, and the same types of benefits as larger companies: quarterly profit-sharing, health insurance, retirement savings, continuing education, paid holidays and vacations, and paid community volunteer leave.

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